Community Housing Support Program Performance Matrix FINALProject Objective
Service Activity
Indicator
Tracking Method
Annualized Target
Project will provide support to low-income households.
Case management
Eviction prevention and
defense advocacy
Representative payeeships
Referrals
Number of households completing intakes
Intake forms
40 households
Participants will experience increased housing stability.
Eviction
prevention
Advocacy with eviction defense
Assistance with third party payment systems (protective payments, wage assignments, electronic bank account withdrawal, rep payee)
Number of
prevented evictions for high-risk tenants at any stage (pre- or post-notice to quit stage)
Number of evictions, already commenced, that are successfully resolved, including at pre-trial,
trial and post-agreement stages
Eviction Risk Assessment
Eviction Intervention Action Plan
30 households stabilized (either eviction prevented or stayed)
10 households successfully
relocated
Participants will increase knowledge of financial literacy.
Financial literacy workshops
1:1 budgeting counseling sessions
Number of workshops provided
Number of tenants
participating
Number of 1:1 sessions provided
Schedule of workshops
Sign-in sheets
Number of completed budgets
4 workshops
70-80 individual budgets
Project will increase access
to representative payee services.
Representative payee services
Number of individuals receiving rep payee service
Intake form
10 rep payeeships
Participants will maximize income.
Referral
to regional employment boards and workforce development resources
Referral to Community Legal Aid for assistance maintaining and accessing public benefits and unemployment
Assistance
with accessing entitlements
Income reporting and documentation
Intake form
Individualized Service Plan
25 reported increases of income
Project will increase access for participants
to mental health and substance abuse treatment services.
Internal referrals to CHD Clinical Services Central Intake
External referrals to behavioral health and substance abuse treatment
providers
Number of completed referrals to mental health and substance abuse services
Referral tracking form
30 completed referrals