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Pioneer Valley_SLA Dashboard_September 2022 (1)
2022 Dashboard INDICATORS YEARLY AVERAGE Open Stations 65.3333333333333 Bike Count 386.444444444444 RIDERSHIP YEARLY TOTAL Distance (miles) 204153.26 Duration (hours) 46171.0274 Trips 91433 RIDERSHIP YEARLY AVERAGE Average Distance (miles) 2.08993333333333 Average Duration (minutes) 28.9494333333333 Average Trips/Bike/Day 0.836266666666667 HEALTH IMPACT YEARLY TOTAL Calories Burned 16621569.864 CO2 Saved (tons) 90.9162327323624 UPTIME YEARLY AVERAGE Website 1 Back Office 0.999966666666667 Payment Kiosk [11] April to November 0.455766666666667 MEMBERSHIPS YEARLY TOTAL PASS TYPE App Web Kiosk Total Founding Member 119 1 0 120 Annual 68 0 0 68 Student Annual 306 0 0 306 Employer Membership 1 0 0 1 Access Pass 416 1 0 417 Monthly 1057 2 1 1060 Day Pass 544 0 25 569 Pay Per Ride Pass 4505 0 28 4533 TOTAL 7016 4 54 7074 2022 Monthly Statistics BIKES & STATIONS INDICATORS JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER Open Stations 59 59 59 65 65 67 71 71 72 Bike Count 257 254 339 451 505 516 425 386 345 RIDERSHIP INDICATORS JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER Total Distance (miles) 2779.31 5212.37 10021.27 22781.97 32228.53 32343.53 35749.07 31706.19 31331.02 Total Duration (hours) 837.2767 1228.5 2253.59 5171.169 7266.0237 6680.6195 8776.342 6928.348 7029.1585 Total Trips 1972 3440 5536 11163 12411 11823 14450 12937 17701 Average Distance per Trip (miles) 1.4094 1.52 1.81 2.04 2.6 2.74 2.47 2.45 1.77 Average Duration per Trip (minutes) 25.4749 21.43 24.42 27.79 35.13 33.9 36.44 32.13 23.83 Average Trips/Bike/Day 0.25 0.48 0.5268 0.825 0.7928 0.7637 1.0968 1.0811 1.7102 Active Members 6062 6120 6011 6081 6025 6075 6109 5893 5634 HEALTH IMPACT INDICATORS JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER Calories Burned 301419.612 442260 811292.4 1861620.84 2615768.532 2405023.02 3159483.12 2494205.28 2530497.06 0 0 0 CO2 Saved (tons) 1.2377191272644 2.3212416201788 4.4628046380148 10.1455685136828 14.3524356853372 14.4036490079372 15.9202491700868 14.1198203207556 13.9527446491048 0 0 0 UPTIME INDICATORS JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER Website 1 1 1 1 1 1 1 1 1 Back Office 1 1 0.9999 1 1 0.9999 1 1 0.9999 Payment Kiosk [11] - - - 0.6291 0.5418 0.4564 0.3491 0.3673 0.3909 N/A 2022 Membership Statistics JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER PASS TYPE App Web Kiosk TOTAL App Web Kiosk TOTAL App Web Kiosk TOTAL App Web Kiosk TOTAL App Web Kiosk TOTAL App Web Kiosk TOTAL App Web Kisk TOTAL App Web Kiosk TOTAL App Web Kiosk TOTAL App Web Kiosk TOTAL App Web Kiosk TOTAL App Web Kiosk TOTAL Founding Member 1 0 0 1 1 1 0 2 8 0 0 8 12 0 0 12 8 0 0 8 47 0 0 47 25 0 0 25 9 0 0 9 8 0 0 8 0 0 0 Annual 1 0 0 1 3 0 0 3 7 0 0 7 12 0 0 12 7 0 0 7 4 0 0 4 10 0 0 10 12 0 0 12 12 0 0 12 0 0 0 Student Annual 1 0 0 1 1 0 0 1 4 0 0 4 8 0 0 8 16 0 0 16 9 0 0 9 10 0 0 10 22 0 0 22 235 0 0 235 0 0 0 Employer Membership 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Access Pass 6 0 0 6 9 0 0 9 18 1 0 19 32 0 0 32 46 0 0 46 61 0 0 61 108 0 0 108 56 0 0 56 80 0 0 80 0 0 0 Monthly 31 0 0 31 40 2 0 42 82 0 0 82 125 0 0 125 143 0 0 143 158 0 1 159 157 0 0 157 141 0 0 141 180 0 0 180 0 0 0 Day Pass 13 0 0 13 48 0 0 48 137 0 3 140 337 0 22 359 5 0 0 5 2 0 0 2 0 0 0 0 1 0 0 1 1 0 0 1 0 0 0 Election Day - 2hr Rental - - - - - - - - - - - - - - - - - - - - - l - - 1 0 0 1 0 0 0 0 0 0 0 0 0 0 0 2 Hour Pass 0 0 0 0 0 0 0 0 0 0 0 0 87 0 1 88 885 0 6 891 821 0 10 831 787 0 6 793 613 0 3 616 638 0 0 638 0 0 0 Pay Per Ride Pass 49 0 0 49 118 0 1 119 260 0 1 261 640 0 18 658 787 0 0 787 597 0 4 601 620 0 0 620 670 0 3 673 764 0 1 765 0 0 0 TOTAL 102 0 0 102 220 3 1 224 516 1 4 521 1253 0 41 1294 1898 0 6 1904 1699 0 15 1714 1718 0 6 1724 1524 0 6 1530 1918 0 1 1919 0 0 0 0 0 0 0 0 0 0 0 0 2022 Station Activity CUMULATIVE (YEARLY) JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER ID STATION NAME ORIGIN DESTINATION 01-ORIGIN 01-DESTINATION 02-ORIGIN 02-DESTINATION 03-ORIGIN 03-DESTINATION 04-ORIGIN 04-DESTINATION 05-ORIGIN 05-DESTINATION 06-ORIGIN 06-DESTINATION 07-ORIGIN 07-DESTINATION 08-ORIGIN 08-DESTINATION 09-ORIGIN 09-DESTINATION 10-ORIGIN 10-DESTINATION 11-ORIGIN 11-DESTINATION 12-ORIGIN 12-DESTINATION 101 Amherst Town Hall 2150 2323 0 0 0 0 0 0 219 256 420 441 356 405 346 372 352 371 457 478 102 Kendrick Park 2500 2295 58 61 125 117 203 180 371 365 389 359 290 280 272 262 319 269 473 402 103 North Pleasant Street 3324 3609 80 100 128 156 147 193 331 361 474 522 443 431 470 475 546 617 705 754 104 East Hadley Road 2072 2796 15 19 29 38 66 101 124 179 290 487 303 462 460 549 430 496 355 465 105 University Drive 2404 2546 29 52 77 89 100 113 306 306 373 389 361 392 343 346 365 406 450 453 106 UMass Haigis Mall 2941 2811 61 53 165 180 216 204 619 617 446 437 168 160 160 116 197 155 909 889 107 UMass Southwest 5073 4998 97 90 299 309 352 347 1088 1100 637 621 251 241 222 203 322 302 1805 1785 108 UMass ILC 2700 2707 72 65 143 166 156 164 472 470 333 310 189 182 212 199 219 179 904 972 109 UMass Knowlton 5293 5264 94 102 320 334 410 435 1017 1008 617 595 301 266 398 392 403 372 1733 1760 110 UMass Central Residential Area 1563 1287 35 18 152 106 149 96 309 276 194 154 48 37 51 42 64 52 561 506 111 South East Street 308 351 0 0 0 0 0 1 11 14 25 36 68 71 44 46 65 79 95 104 112 West Street 186 277 0 0 0 0 0 0 0 0 21 29 36 58 42 56 46 66 41 68 113 UMass Sylvan Residential Area 1947 1783 45 42 165 134 161 142 312 291 159 153 31 22 34 25 77 56 963 918 201 The Pedlar Station/Crosier Field 1617 1566 41 36 58 50 124 126 176 186 150 142 285 272 374 366 206 193 203 195 202 Mackenzie Field 1827 1773 21 21 50 36 121 102 130 124 182 158 168 146 448 453 345 367 362 366 203 Springdale Park 199 295 25 39 8 16 2 6 9 20 33 49 21 31 44 70 37 40 20 24 205 Depot Square 737 648 16 13 16 18 50 40 47 32 94 66 153 138 216 212 81 71 64 58 206 Downtown 1858 1887 38 37 49 46 132 138 154 152 200 213 365 362 487 506 212 217 221 216 207 Holyoke Medical Center Station 1576 1859 56 74 43 52 97 118 124 152 251 291 162 219 456 538 191 225 196 190 208 South Holyoke 845 904 14 14 11 16 28 45 123 141 134 133 86 91 224 231 143 147 82 86 209 Pleasant Station 1465 1511 64 69 48 49 89 95 166 166 164 176 190 199 269 283 259 251 216 223 210 Holyoke Community College 138 191 3 0 0 2 1 0 2 5 13 23 10 25 22 33 38 49 49 54 212 El Corazon 888 846 43 34 38 36 80 72 122 107 117 112 119 113 178 176 100 96 91 100 211 Ely Court 1195 1184 11 18 4 8 64 58 121 102 72 71 186 192 327 324 240 240 170 171 213 Peasants Park 1032 1049 84 95 149 155 115 114 71 75 93 87 105 116 170 169 91 88 154 150 301 Village Hill/State Hospital 1499 1504 88 86 113 108 132 140 132 141 166 163 193 199 158 160 225 224 292 283 302 Lilly Library 812 759 12 8 25 24 46 37 65 66 98 94 166 165 179 172 142 119 79 74 303 YMCA/Childs Park 472 468 14 15 22 19 35 39 51 52 55 69 63 71 72 67 72 60 88 76 304 Forbes Library 681 715 6 7 25 34 38 46 64 76 90 106 115 117 123 123 124 110 96 96 305 Florence Center 1458 1564 28 34 70 91 88 101 164 178 233 240 256 284 203 209 235 234 181 193 306 Cooley Dickinson Health Care 524 415 13 8 29 23 34 20 64 58 69 54 82 67 75 75 77 59 81 51 307 John M Greene Hall/Smith College 1345 1399 35 33 62 61 118 119 189 198 184 201 176 179 170 171 184 201 227 236 308 Pulaski Park/Downtown 2469 2591 32 29 62 62 123 153 226 237 371 386 370 377 485 494 425 424 375 429 309 Northampton Train Station 3750 3999 122 136 126 152 211 237 391 420 583 605 550 587 631 661 616 653 520 548 310 State St/Mass Central Rail 1598 1562 0 0 0 0 0 0 0 0 0 0 402 404 428 417 401 384 367 357 311 Jackson Street 745 744 0 0 0 0 0 0 59 60 114 111 127 133 139 141 196 198 110 101 312 Main Street/Court House 1751 1894 43 38 69 61 147 149 226 233 223 248 228 288 302 351 285 296 228 230 313 Main Street/Bridge Street 1498 1653 29 48 62 70 109 112 165 196 214 227 176 195 258 273 232 257 253 275 314 Northampton High School 1173 1156 40 44 63 58 92 90 117 101 162 169 167 164 194 202 127 133 211 195 315 Conz Street 1185 1150 22 15 18 11 30 25 45 42 155 142 159 154 275 264 233 237 248 260 316 King Street 1087 988 31 30 42 36 100 90 123 116 146 132 156 151 156 149 184 154 149 130 317 North King St 1100 1142 59 63 62 63 95 85 129 129 119 127 138 151 195 217 211 222 92 85 318 BayState Village 361 387 0 0 0 0 0 0 1 1 0 0 77 79 91 88 96 102 96 117 319 Leeds Village 168 171 0 0 0 0 0 0 0 0 0 0 9 9 20 22 53 53 86 87 401 Eink Station 352 356 0 0 0 0 0 0 19 24 40 38 88 95 108 100 42 44 55 55 402 Mount Holyoke College Station 309 293 6 4 9 8 21 20 31 32 95 99 50 49 29 22 44 41 24 18 403 Woodlawn Plaza 199 177 0 2 5 5 8 6 27 23 30 26 45 38 56 51 4 5 24 21 501 Baystate Health/Main Street 261 361 1 3 2 3 18 32 17 30 33 29 55 80 53 84 51 53 31 47 502 Baystate Health/Chestnut St 247 333 0 0 0 0 0 0 0 0 0 0 79 110 67 89 63 81 38 53 503 Kenefick Park 909 880 18 13 20 16 57 51 76 58 131 124 211 215 152 153 130 130 114 120 504 Mercy Medical Center Station 842 960 21 22 19 25 66 79 142 172 93 109 96 118 122 135 160 163 123 137 505 CFWM @ Stearns Square Station 269 274 0 0 0 0 0 0 13 24 44 40 45 54 59 59 69 61 39 36 506 Court Square 437 431 6 5 7 9 34 43 58 60 58 66 67 62 76 74 83 69 48 43 507 Basketball Hall of Fame 310 303 4 6 8 7 12 17 38 35 61 48 61 66 55 56 48 44 23 24 508 STCC - Springfield Armory 292 280 2 3 0 1 12 7 15 16 35 35 33 32 44 40 102 102 49 44 509 MGM Springfield 414 384 4 3 11 15 22 23 38 30 69 61 78 64 80 77 63 62 49 49 510 Pynchon Park/Museums 439 416 23 20 15 17 29 25 51 57 68 64 73 73 66 62 71 59 43 39 511 Mason Square Library 1048 1007 15 20 35 34 135 124 171 171 151 147 149 131 155 145 139 141 98 94 512 South End/Main Street 1723 1706 48 49 76 69 182 159 196 177 296 299 316 322 272 277 218 224 119 130 513 Live Well Springfield Station 545 562 34 30 24 23 48 59 86 76 93 102 81 85 65 67 64 73 50 47 514 Z Locust/Mill 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 515 American International College 632 732 4 6 15 16 57 86 74 105 86 93 105 116 116 114 108 117 67 79 516 Forest Park Library 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 517 WNEU 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 518 Samuel Bolden Park 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 601 Old Town Hall 283 325 2 2 8 1 13 19 35 42 37 44 46 54 45 50 39 54 58 59 602 Rail Trail @ Union Street 2118 2151 16 17 34 33 119 115 310 317 399 422 272 292 346 328 339 345 283 282 603 City Hall 705 689 2 4 21 19 23 25 82 72 149 153 125 121 102 108 113 120 88 67 604 Rail Trail @ Millside Park 1874 1981 15 26 22 27 118 129 206 224 287 322 336 358 365 392 304 290 221 213 605 Parsons Street 1291 1310 10 12 31 33 76 78 207 207 204 225 163 156 271 269 198 199 131 131 701 Chicopee City Hall 736 719 10 7 30 27 23 22 54 48 49 51 72 67 289 293 139 127 70 77 702 Chicopee Falls 408 436 0 0 0 0 0 0 0 0 0 0 21 23 149 159 140 152 98 102 703 Rivers Park 134 151 0 0 0 0 0 0 0 0 0 0 11 18 52 63 42 39 29 31 801 West Springfield Library 485 583 21 22 14 20 12 14 43 52 73 85 77 84 87 111 99 121 59 74 802 West Springfield Memorial Avenue 542 575 24 36 23 32 25 32 30 52 56 58 104 99 101 96 66 69 113 101 VIRTUAL & TEMPORARY STATION 0 Z Virtual Three County Fair 0 2 0 0 0 0 0 2 928 Z Virtual Arcadia 0 0 0 0 0 0 0 0 NYC01 Z New York Events 0 0 0 0 0 0 0 0 Z Community Field VS 4 4 0 0 4 4 0 0 Z Arcadia Folk Festival Virtual 7 7 0 0 0 0 7 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2022 Customer Service YEARLY STATISTICS Responsiveness (seconds) Accepted Calls (%) Total Calls Issues Reported via Mobile Application 18.1111111111111 0.995555555555556 5398 718 YEARLY CALL DETAILS Billing Mobile Application Memberships & Registration Other Reasons Bike & Station 1345 254 627 1000 2172 INDICATORS JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER Average Responsiveness (seconds) 18 16 20 23 18 16 19 17 16 Average Accepted Calls (%) 0.99 0.98 0.99 1 1 1 1 1 1 Total Calls 104 132 260 443 893 894 1083 782 807 Bike & Station 39 47 93 186 359 425 516 267 240 Billing 38 39 72 107 229 211 238 218 193 Memberships & Registration 7 17 37 72 77 87 122 85 123 Mobile Application 3 6 13 26 65 31 33 36 41 Other Reasons 17 23 45 52 163 140 174 176 210 Issues Reported via Mobile Application 9 8 21 52 105 103 127 103 190 2022 Service-Level Agreement MONTHLY RESULTS INDICATORS TARGET JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER Station Uptime 0.85 0.92 0.91 0.97 0.9372 0.9225 0.9107 0.35 0.902 0.9069 Back Office Uptime 0.95 1 1 0.9999 1 1 1 1 1 1 Bicycle Redistribution 0.9 1 1 1 1 1 1 1 1 1 Bicycle Availability 0.75 1 1 1 0.96 0.97 0.9923 0.82 0.7 0.63 Website Uptime 0.95 1 1 1 1 1 1 1 1 1 Bicycle Cleanliness Yes/No Yes Yes Yes Yes Yes Yes Yes Yes Yes Station Cleanliness Yes/No Yes Yes Yes Yes Yes Yes Yes Yes Yes Bicycle Maintenance 1 0.96 0.57 0.75 0.21 0.37 0.9923 0.38 1 0.76 Station Maintenance 1 0 0 0 0.03 0 0.2388 0.03 0.3 0.06 Call Center Responsiveness < 30 18 16 20 23 18 16 19 17 16 Call Center Dropped Calls < 10% 0.01 0.02 0.01 0 0 0 0 0 0 Non-Call Customer Responsiveness 1 1 1 1 1 1 1 1 1 1 INDICATORS LEGEND Station Uptime: Kiosk screen is working and able to take payments. Station is charging (unless otherwise agreed). Wayfinding panels are in place and in good condition. Station lights are functionning. (85%) Back Office Uptime: Central computer system, email and phone lines in service. (95%) Bicycle Redistribution: Each station has two available and working bikes and two available docks. (90%) Bicycle Availability: Bicycles are working, available for use, in docks or in use. (75%) Website Uptime: Website is in service. (95%) Bicycle Cleanliness: Each bicycle is cleaned. (Once every two weeks) Station Cleanliness: Each station is cleaned. (Once every two weeks) Bicycle Maintenance: Each bicycle undergoes preventative inspection, and maintenance as needed. (Once a week for pedal-assist, and once a month full inspection) Station Maintenance: Each station undergoes preventative inspection. (Once a week) Call Center Responsiveness: Incoming calls are answered within 30 seconds or less. Call Center Dropped Calls: Less than 10% of calls are dropped. Non-Call Customer Responsiveness: Customer emails, mail, and social media interactions are responded to within 24 hours. *** Cette feuille doit rester masquée *** litre(s) aux 100 1 Voyage Carburant Carburant Second axe : Litre(s) aux 100 Kilomètres parcourus litre(s) aux 100 centime(s) par kilomètre Kilomètres remboursables -2146826265 1 0.836266666666667 -2146826265 -2146826246 -2146826246 Remboursement total -2146826265 2 1.83626666666667 -2146826265 -2146826246 -2146826246 3 2.83626666666667 -2146826265 -2146826246 -2146826246 4 3.83626666666667 -2146826265 -2146826246 -2146826246 5 4.83626666666667 -2146826265 -2146826246 -2146826246 6 5.83626666666667 -2146826265 -2146826246 -2146826246 7 6.83626666666667 -2146826265 -2146826246 -2146826246 8 7.83626666666667 -2146826265 -2146826246 -2146826246 9 8.83626666666667 -2146826265 -2146826246 -2146826246 10 9.83626666666667 -2146826265 -2146826246 -2146826246 11 10.8362666666667 -2146826265 -2146826246 -2146826246 12 11.8362666666667 -2146826265 -2146826246 -2146826246 13 12.8362666666667 -2146826265 -2146826246 -2146826246 14 13.8362666666667 -2146826265 -2146826246 -2146826246 15 14.8362666666667 -2146826265 -2146826246 -2146826246 16 15.8362666666667 -2146826265 -2146826246 -2146826246 17 16.8362666666667 -2146826265 -2146826246 -2146826246 18 17.8362666666667 -2146826265 -2146826246 -2146826246 19 18.8362666666667 -2146826265 -2146826246 -2146826246 20 19.8362666666667 -2146826265 -2146826246 -2146826246 21 20.8362666666667 -2146826265 -2146826246 -2146826246 22 21.8362666666667 -2146826265 -2146826246 -2146826246 23 22.8362666666667 -2146826265 -2146826246 -2146826246 24 23.8362666666667 -2146826265 -2146826246 -2146826246 25 24.8362666666667 -2146826265 -2146826246 -2146826246 26 25.8362666666667 -2146826265 -2146826246 -2146826246 27 26.8362666666667 -2146826265 -2146826246 -2146826246 28 27.8362666666667 -2146826265 -2146826246 -2146826246 29 28.8362666666667 -2146826265 -2146826246 -2146826246 30 29.8362666666667 -2146826265 -2146826246 -2146826246 31 30.8362666666667 -2146826265 -2146826246 -2146826246 32 31.8362666666667 -2146826265 -2146826246 -2146826246 33 32.8362666666667 -2146826265 -2146826246 -2146826246 34 33.8362666666667 -2146826265 -2146826246 -2146826246 35 34.8362666666667 -2146826265 -2146826246 -2146826246 36 35.8362666666667 -2146826265 -2146826246 -2146826246 37 36.8362666666667 -2146826265 -2146826246 -2146826246 38 37.8362666666667 -2146826265 -2146826246 -2146826246 39 38.8362666666667 -2146826265 -2146826246 -2146826246 40 39.8362666666667 -2146826265 -2146826246 -2146826246 41 40.8362666666667 -2146826265 -2146826246 -2146826246 42 41.8362666666667 -2146826265 -2146826246 -2146826246 43 42.8362666666667 -2146826265 -2146826246 -2146826246 44 43.8362666666667 -2146826265 -2146826246 -2146826246 45 44.8362666666667 -2146826265 -2146826246 -2146826246 46 45.8362666666667 -2146826265 -2146826246 -2146826246 47 46.8362666666667 -2146826265 -2146826246 -2146826246 48 47.8362666666667 -2146826265 -2146826246 -2146826246 49 48.8362666666667 -2146826265 -2146826246 -2146826246 50 49.8362666666667 -2146826265 -2146826246 -2146826246 51 50.8362666666667 -2146826265 -2146826246 -2146826246 52 51.8362666666667 -2146826265 -2146826246 -2146826246 53 52.8362666666667 -2146826265 -2146826246 -2146826246 54 53.8362666666667 -2146826265 -2146826246 -2146826246 55 54.8362666666667 -2146826265 -2146826246 -2146826246 56 55.8362666666667 -2146826265 -2146826246 -2146826246 57 56.8362666666667 -2146826265 -2146826246 -2146826246 58 57.8362666666667 -2146826265 -2146826246 -2146826246 59 58.8362666666667 -2146826265 -2146826246 -2146826246 60 59.8362666666667 -2146826265 -2146826246 -2146826246