2022-07__Northampton Parking Policy__Summary Report-FULL1
The Shifting Role of Parking in Downtowns
Prepared for City of Northampton
June 2022
Jason Schrieber, AICP Erin Cameron
Senior Principal Associate
Stantec’s Urban Places | Urban Mobility Group
Integrated Mobility Services
Contents
2 THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Introduction
Findings
Parking Price Structure
Utilization
2015 Downtown Northampton Parking Management Study
Best Practices
Parking Pricing
Shared Parking
Wayfinding
Transportation Demand Management
Recommendations
Introduction
3 THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
In Spring 2022, the City of Northampton asked Stantec’s Urban Mobility Group to review the parking price
structure of the downtown parking supply, share best practices, and make recommendations for a better
parking management and pricing system. This study precedes an effort to redesign Main Street and
identify new curbside uses, which may remove several on-street parking spaces.
On June 13 and 14, Stantec met with community members and business owners to understand the concerns
and parking needs in Downtown Northampton. The virtual meetings were a forum for discussion about
accessible parking on and around Main Street, time restrictions and parking fees, and the potential future for
parking in Northampton.
Evident in the data and public perception, the parking system (inventory, utilization, appropriate regulations
and pricing) in Downtown Northampton is changing –as are best practices in parking management. Stantec
considered these changes, along with an expressed need for accessible parking along Main Street, the impact
of the COVID-19 pandemic, post-pandemic activity patterns in Downtown Northampton, and changing future
parking demands. This report summarizes the findings, best practices, and recommendations for the parking
system in Downtown Northampton.
4
Downtown Northampton Parking
Findings
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
5
E. John Gare Parking Garage Downtown Parking*
Gothic Street Parking Structure*
430 Spaces | Open 24 hours
•Short Term
•$0.75/hour (1st hour free)
•Long Term
•$90/month parking permit (~20% of supply or 90 permits sold
in 2019; waitlist for additional sales)
43 Spaces | Open 5 pm to 6 am
•$0.75/hour
•Only accessible on weekends and after 5 pm on weekdays
(designated City and Courthouse parking only 6 am to 5 pm)
538 Metered On-Street Spaces | Enforced 8 am to 6 pm
•Main Street and Craft Ave | $1/hour (2-hour max)
•All other streets | $0.75/hour (2-hour max)
~1,000 Spaces in Municipal Lots | Enforced 8 am to 6 pm
•Short Term | $0.75/hour (3-hour max)
•Armory Lot, Masonic Lot, Strong Lot
•Long Term | $0.25/hour (no max)•Round House Lot**, Old South Lot**, Hampton Lot**, James
House Lot**, West Street Lot**, Strong Lot, Union Station Lot
**$45/month parking permit parking allowed in select long-term lots;
additional long-term parking at 10-hr. red meters in various places
*Pay using Pay-By-Plate Kiosks OR parkMobile
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Inventory
Downtown Parking Options
6 SOURCE: https://northamptonma.gov/DocumentCenter/View/6563/Downtown-Parking-Map-July-2019
ROUND HOUSE LOT
HAMPTON
AVENUE LOTS
ARMORY LOT UNION LOTMASONIC LOT
Facility Type Inventory Price Per Hour
Main Street / Craft Avenue 164 $1.00
Other Streets 355 $0.75
EJ Gare Garage
1st hour free 430 $0.75
Gothic Street Structure 43 $0.75
Short-Term Lots 225 $0.75
Long-Term Lots ~600 $0.25
GARE GARAGE
STRONG
AVENUE LOT
GOTHIC ST GARAGE
JAMES HOUSE
LOT
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Inventory
Downtown Parking Price Structure, 2019-2022
7 SOURCE: https://northamptonma.gov/DocumentCenter/View/6563/Downtown-Parking-Map-July-2019
ROUND HOUSE LOT
HAMPTON
AVENUE LOTS
ARMORY LOT UNION LOTMASONIC LOT
Facility Type Inventory Price Per Hour
Main Street / Craft Avenue 164 $1.00
Other Streets 355 $0.75
EJ Gare Garage
1st hour free 430 $0.75
Gothic Street Structure 43 $0.75
Short-Term Lots 225 $0.75
Long-Term Lots ~600 $0.25
GARE GARAGE
STRONG
AVENUE LOT
GOTHIC ST GARAGE
JAMES HOUSE
LOT
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
While slightly tiered, the difference in parking
pricing is not enough to encourage those who
are able and with more price elasticity to park
remotely in the garage or off-street parking lots.
This leaves too much pressure on Main Street,
negatively impacting those who need front-door
access or will pay a higher cost for convenience.
Findings
Downtown Parking Price Structure, 2019-2022
8 THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Findings
Downtown Northampton’s parking revenue is
short-term, customer focused.
0%10%20%30%40%50%60%
$275k
Monthly Permits
$492k
E.J. Gare Garage
$100k
ParkMobile
~83% of parking revenue comes from hourly parking fees,collected in garage or at kiosks, meters, and the
ParkMobile application. Therefore, parking management should be focused most on customer parking.
$823k
Meters + Pay Stations
9 SOURCE: Downtown Northampton Parking Management Study (Walker), April 2015, pp. 8-12
Utilization
Wednesday Parking Occupancy, 2014
On-Street Public Parking
Main Street | 164 spaces counted
Daytime: 78% (128 occupied)
Evening: 70% (114 occupied)
Other | 355 spaces counted
Daytime: 69% (244 occupied)Evening: 77% (276 occupied)
Off-Street Public
Short-Term | 225 spaces counted
Daytime: 61% (137 occupied)Evening: 79% (178 occupied)
Long-Term | 816/938 spaces counted
Daytime: 81% (661 occupied)
Evening: 45% (429 occupied)
Off-Street (Private) | 1,239/1117 counted
Daytime: 64% (797 occupied)
Evening: 42% (469 occupied)
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
10 SOURCE: Downtown Northampton Parking Management Study (Walker), April 2015, pp. 8-12
On-Street Public Parking
Main Street | 164 spaces counted
Daytime: 78% (128 occupied)
Evening: 70% (114 occupied)
Other | 355 spaces counted
Daytime: 69% (244 occupied)Evening: 77% (276 occupied)
Off-Street Public
Short-Term | 225 spaces counted
Daytime: 61% (137 occupied)Evening: 79% (178 occupied)
Long-Term | 816/938 spaces counted
Daytime: 81% (661 occupied)
Evening: 45% (429 occupied)
Off-Street (Private) | 1,239/1117 counted
Daytime: 64% (797 occupied)
Evening: 42% (469 occupied)
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Parking utilization data for
downtown Northampton indicates
a healthy level of utilization
across the entire study area.
Findings
Weekday Demand is Healthy
11 SOURCE: Downtown Northampton Parking Management Study (Walker), April 2015, pp. 8-12
Utilization
Saturday Parking Occupancy, 2014
On-Street Public Parking
Main Street | 164 spaces counted
Daytime: 75% (124 occupied)
Evening: 90% (147 occupied)
Other | 355 spaces counted
Daytime: 76% (268 occupied)Evening: 78% (278 occupied)
Off-Street Public
Short-Term | 164 spaces counted
Daytime: 74% (167 occupied)Evening: 84% (188 occupied)
Long-Term | 938 spaces counted
Daytime: 76% (624 occupied)
Evening: 69% (647 occupied)
Off-Street (Private) | 1,239/1117 counted
Daytime: 44% (554 occupied)
Evening: 50% (554 occupied)
*Evening was selected when there were two
events at the Iron Horse and Academy of Music.
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
12 SOURCE: Downtown Northampton Parking Management Study (Walker), April 2015, pp. 8-12
On-Street Public Parking
Main Street | 164 spaces counted
Daytime: 75% (124 occupied)
Evening: 90% (147 occupied)
Other | 355 spaces counted
Daytime: 76% (268 occupied)Evening: 78% (278 occupied)
Off-Street Public
Short-Term | 164 spaces counted
Daytime: 74% (167 occupied)Evening: 84% (188 occupied)
Long-Term | 938 spaces counted
Daytime: 76% (624 occupied)
Evening: 69% (647 occupied)
Off-Street (Private) | 1,239/1117 counted
Daytime: 44% (554 occupied)
Evening: 50% (554 occupied)
*Evening was selected when there were two
events at the Iron Horse and Academy of Music.
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Public parking on Friday and Saturday
midday and evening peaks is on average
nearly ¾ full, leaving under 400 spaces
empty. Prime parking areas especially along
Main St. are frequently 100% full; yet spaces
located more remotely in surface lots or the
top level of the garage are empty.
This disparity in demand immediately
suggests that current pricing is not
encouraging the use of these remote
spaces adequately, suggesting that higher
prices on Main Street and lower prices in
remote areas are appropriate.
Findings: Public Parking
Peak Period Demand is High, but Capacity Remains
On-Street Public Parking
Main Street | 164 spaces counted
Daytime: 75% (124 occupied)
Evening: 90% (147 occupied)
Other | 355 spaces counted
Daytime: 76% (268 occupied)Evening: 78% (278 occupied)
Off-Street Public
Short-Term | 164 spaces counted
Daytime: 74% (167 occupied)Evening: 84% (188 occupied)
Long-Term | 938 spaces counted
Daytime: 76% (624 occupied)
Evening: 69% (647 occupied)
Off-Street (Private) | 1,239/1117 counted
Daytime: 44% (554 occupied)
Evening: 50% (554 occupied)
*Evening was selected when there were two
events at the Iron Horse and Academy of Music.
13 SOURCE: Downtown Northampton Parking Management Study (Walker), April 2015, pp. 8-12 THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Findings: Private Parking
Underutilized Private Parking is a Significant Reserve
During these same peak Friday & Saturday
periods, private parking is far less utilized.
When daytime employees have gone home,
there are well over 600 empty private
parking spaces within a short walk of Main
Street that are currently not accessible to
paying customers of downtown.
This only increases perceptions that more
parking needs to be built when in fact
available spaces are a simple regulation or
legal agreement away.
~1,000
Off-
Street
Public
(3/4
full)
~1,200
Private
(1/2
full)
~500
On-
Street
Over 600 empty spaces
Evening Parking Supply & Demand
14 THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Turnover does not ensure
availability
Parking turnover is more of a catch
phrase then a valuable parking
management goal. Cars may turn-over
frequently, but if they simply park again
somewhere else to avoid a time-limit or
parking ticket, they are still occupying
available parking.
Merchants and customers alike want the
same thing: to find available parking near
the point of transaction.
Findings: Over-Reliance on Time-Limits
Downtown users are focused on turnover,
rather than availability
50% available
Still 50% available
All cars
turn-over
15 THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
When convenient parking is free or very low
cost, people will do what they can to park
there, including move their car every hour or
two to avoid a ticket. Curbs become hunting
grounds with low or zero availability.
However, if there is a fee high enough to
make a price-sensitive driver consider a
cheaper, more remote alternative, sufficient
availability can be created for those who
need front-door access.
Findings: Pricing Is Not Being Used Correctly
Downtown users are focused on turnover,
rather than availability
Price adjustments to match demand
“Demand-Responsive”
Pricing
Findings
2015 Downtown Northampton
Parking Management Study
Parking Management Recommendations, Implemented Since 2015
16
Implemented Recommendations
•Increase rate on Main Street to $1 per hour (from $0.75)
•Increase time-limit on Main Street to 2-hours (from 1-hour)
•Increase time-limit in the Armory Lot and Masonic Lots to 3-hours (from 2-hours)
•Pay stations make change and take credit cards at all surface lots
•Sponsor a university contest to develop a downtown parking app (now use pay-by-plate with ParkMobile)
•Upgrading to pay-by-plate meters (allowing off-street parking to be controlled by price more than time limits)
Other upgrades
•Refreshed parking wayfinding signs and added three smart signs for garage availability
(2 on Main street , 1 on Pleasant street)
•Increased the number of free 15-minute parking spaces
•Expanded Roundhouse parking lot, adding 20 spaces to parking inventory
(replacing 22 spaces lost in Pulaski Park expansion)
•Removed five parking spaces on Main Street to improve crosswalk safety
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
17
Short-Term
•Increase rate on Main Street from $0.75 to $1 per hour, and increase by $0.25 annually to get to $1.50
•Enforce Main Street parking restrictions from 9 am to 8 pm (not 8 am to 6 pm)
•Consider joining lots on Masonic Lot block to increase supply
•Work with businesses to explore options to make more efficient use of underutilized lots
•Retain a signage and graphics consultant to improve wayfinding (some parking signs updated in-house)
•Perform site studies to understand options and costs for potential garage sites
•Work with businesses for a Downtown Valet
•Consider cheap permit in peripheral lots for students in downtown trade schools (limit permit span to school hours)
•Increase parking fines and ensure adequate enforcement
Long-Term
•Phase out the free hour in the garage
Parking Management Recommendations, Not Yet Adopted
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Findings
2015 Downtown Northampton
Parking Management Study
Short-Term
•Increase rate on Main Street from $0.75 to $1 per hour, and increase by $0.25 annually to get to $1.50
•Enforce Main Street parking restrictions from 9 am to 8 pm (not 8 am to 6 pm)
•Consider joining lots on Masonic Lot block to increase supply
•Work with businesses to explore options to make more efficient use of underutilized lots
•Retain a signage and graphics consultant to improve wayfinding (some parking signs updated in-house)
•Perform site studies to understand options and costs for potential garage sites
•Work with businesses for a Downtown Valet
•Consider cheap permit in peripheral lots for students in downtown trade schools (limit permit span to school hours)
•Increase parking fines and ensure adequate enforcement
Long-Term
•Phase out the free hour in the garage
Parking Management Recommendations, Not Yet Adopted
18 THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
The 2015 Downtown Northampton Parking
Management Study by Walker Parking
Consultants made recommendations that are
aligned with industry best practices.
These recommendations should continue to be
implemented, alongside recommendations
from this study (presented later in document).
Findings
2015 Downtown Northampton
Parking Management Study
19 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Best Practices
Parking Pricing
Shared Parking Supply
Wayfinding
Transportation Demand Management
20 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Best Practices
Parking Pricing
Parking Pricing
Remove Time Limits + Use Pricing to Manage Availability
21 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Time limits are not customer-friendly, as it does not encourage
long stays. If parking availability is consistent, time limits are
unnecessary if a parking system focuses on availability –not
turnover. The most effective parking management systems
manage demand in the high-demand areas by pricing parking
higher, and do not price where the demand does not exist.
Local places that have removed or lengthened time-limits and use
tiered pricing:
•Salem
•Haverhill
•Pittsfield
•Concord
•Watertown
•Lawrence
•Nashua
•Boston
Parking Pricing
Case Study: Salem, MA
22 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
When on-street parking cost $0.50 per hour, the streets were full –giving the perception of not enough
parking, despite nearby lots and garages being empty.
In 2010, it was $0.50 on-street
and $1.50 in garages. Streets
were jammed and garages empty.
Parking Availability
Parking Pricing
Case Study: Salem, MA
23 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
By increasing the cost to $1.50 per hour, people who wanted to park longer used lots and garages and the
street was available for quick trips and people who needed the near access.
After 2012, street meters
were tiered by distance,
from $0.50 to $1.50.
Garages dropped to $0.75
and $1.00. Demand
balanced out, while the
perception of no parking
went away.
24 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Pittsfield, MA
Implemented
tiered pricing,
higher on Main
and lower off
Main.
New signage
made
navigating
Downtown
from cheaper
off-street lots
and garages
easier.
RED
ZONE
$1.00/hr
GREEN
ZONE
$0.50/hr
Nashua, NH
Implemented tiered pricing to
promote use of remote spaces
and support downtown
improvements
Parking Pricing
Case Studies: Pittsfield, MA and Nashua, NH
BLUE
ZONE
$0.75/hr
Parking Pricing
Case Study: Haverhill, MA
25 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
“What has taken so
long, to implement
what seems to be
common sense!!”
“For once in 26 years I have FINALLY
been able to consistently find a
space to park for the time I need to
conduct business, shop, eat, or go to
an appointment. and now without
having to walk a few blocks.”
“I have been downtown
more often, with paid
parking, than I had been
before, when every
available space was
taken all day, every day
by commuters.”
“Actual Customers
are finding it better
and buying more!”
Pittsfield, MA
Implemented paid parking for first time in 50 years.
Tailored hours to demand and removed time limits
during pricing period.
26 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Best Practices
Shared Parking Supplies
The application of best practice shared parking management tools within Downtown Northampton
can help unlock the glut of private parking spaces that go unutilized during peak demand periods.
Practices such as the public leasing of private parking, public maintenance of private parking in
return for shared access, revenue sharing agreements, and lot consolidation opportunities can
make Downtown Northampton’s public parking supply increase without building any new parking.
Why Shared Parking?
Leverage Existing Supply to Avoid Significant Expense
27 THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
$5,000/sp
$30,000/spBuilding a parking space in a Downtown like Northampton
can cost between $5,000 and $30,000. With nearly 1,000
empty public and private spaces at peak, limited resources
are better allocated towards efforts that improve downtown
and reduce parking demand in the future.
28 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Typical parking requirements –
exclusive by land use
Shared parking allows a smaller footprint by
recognizing different peaks in demand
Source: Nelson\Nygaard
Shared parking is good for business and the Downtown character, as it creates a larger general parking
supply and does not require distinct parking for each use –fewer parking spaces can operate more
efficiently, by encouraging a park-once mentality. In doing so, shared parking reduces concentrated parking
pressure by using existing parking more efficiently.
Why Shared Parking?
Good for Downtown Residents, Businesses, and Visitors
The benefits of the “staggered peaks” of different land uses’ parking demandThe benefits of “internal capture” and using
one parking space for many purposes
29 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
60,000 sf retail
10,000 sf office
700 residential units
+
+
1,150 spaces
Land uses have unique periods of demand, meaning their peak parking demand occurs different points
throughout the day. Sharing parking supplies allows for the most efficient use of a parking supply,
distributing these “staggered peaks” of demand across the entire day.
Why Shared Parking?
Maximize Parking Supply
Unshared Shared
Why Shared Parking?
Massachusetts Case Studies
30 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Shared parking systems are found across Massachusetts and the United States.
Arlington,
VA
31 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Best Practices
Wayfinding
Wayfinding
Parking Signage
32 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Signage should define clear rules, identify free and long-
term parking, identify major points of interests, and guide
pedestrians back to their car.
Writing should be brief (140 characters or less) and large
enough for a driver to read.
33 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Best Practices
Transportation Demand Management
National trends are showing a decline in car ownership, indicating cities and towns need to plan for
other modes. In Northampton alone, 11% of households do not have a vehicle.
Adopting Transportation Demand Management (TDM) policies can help prepare Northampton to
better accommodate people who don’t use a car, improve traffic, and reduce parking demand in the
Downtown.
Why Plan for Other Modes?
Travel Patterns are Changing
34 THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
As travel patterns change, the demand for vehicle space in Downtowns is changing too.
35
Why Plan for Other Modes?
So you can drive
THE SHIFTING ROLE OF PARKING IN DOWNTOWNS | CITY OF NORTHAMPTON
Cars on Street People in Cars
People on a bus People on bikes
Downtown Northampton needs to accommodate people –not cars.
36 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Rideshare Services
Micro-Transit
Reserved dock totem
Bikeshare
E-Scooters
Reserved dock totem
Why Plan for Other Modes?
Main Street can be a terminal for more than parking.
37 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Recommendations
To maximize availability and customer access, the following best practices apply:
1.Price parking on a block-by-block basis to achieve an optimal utilization
2.Lengthen or remove time limits
3.Parking spans and durations should be as flexible as possible
4.Main Street will never have enough parking in an active downtown like Northampton –focus on
incentivizing people to park elsewhere through pricing
5.Rethink parking enforcement
6.Remember the other uses of our curbs
7.Do not forgo necessary front door access for those with different abilities
Remember: parking pricing should not be a tax; it is a mechanism for helping customers get what they want
in places where demand exceeds the available supply.
38 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Price parking on a block-by-block or facility-by
facility-basis to achieve an optimal utilization of
approximately 85%, or one out of every eight
spaces available.
In peak hours, Main Street is at full capacity and
off-street lots are significantly below 85%. This
observation can be reversed by adjusting pricing,
rather than supply. When front door “Main
Street” spaces are priced higher, more remote
and less utilized spaces can be priced cheaper,
or in times of low-demand, free.
Parking Pricing Best Practices | Recommendations
01. Price Parking on a block-by block basis to achieve
optimal utilization
39 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Parking Pricing Best Practices | Recommendations
02. Lengthen or Remove Time Limits
Time limits do not produce availability but do
discourage customers from coming back to a
downtown. When customers get a ticket or
simply fear getting a ticket (unaware of the low
parking violation fines), they are unlikely to stay
Downtown for long periods of time.
Time limits cannot satisfy everyone’s different
parking demands at the same time. However,
everyone is sensitive to pricing. By pricing off-
streets lots lower than Main Street, people
looking for parking are more likely to use Main
Street only for short-term trips.
40 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Parking Pricing Best Practices | Recommendations
03. Parking Spans and Durations Should be Flexible
People who are seeking parking when demand is high should be allowed
to pay for prime spaces, especially along Main Street on a busy Friday or
Saturday night. Conversely, if morning demand is low, meters should not
turn on until times when demand warrants.
Customers should only pay for the time that they park. This means
that at a $2 per hour meter, a stay of only 15 minutes should only cost
$0.50.
A long stay that spans into a time of lower demand should not be
charged for the hours of lower demand.
41 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Parking Pricing Best Practices | Recommendations
04. Main Street will never have enough parking in an
active downtown like Northampton’s
Main Street will never have enough parking in an active downtown like Northampton’s. Main Street is less than
10% of the total downtown supply, yet it is home to over 75% of the customer demand.
Main Street's parking supply challenges are unlikely to be solved in a foreseeable future by automation, such as
self-parking cars or robotic garages. For that reason, a more management-based approach is compatible with
user expectations typical of today.
Main Street businesses function successfully because the vast majority of customers walk from other locations
besides the spaces directly in front. One out of 10 might be lucky enough to park on Main, but everyone else
parks on side streets, lots and the garage. Recognizing this simple reality can help change the conversation
from one about adding supply (and its impact on better street functions) to one about efficiently managing what
you have (which has hundreds of vacant spaces today).
42 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
A vital customer asset like parking should not be
subject to heavy penalties and enforcement.
Best practice communities use parking
ambassadors instead of officers to educate and
help parkers find available parking easily, as
opposed to giving them tickets.
If a penalty is being used to encourage better
behavior, consider the best practice of demand-
responsive parking pricing rather than parking
fines.
Parking Pricing Best Practices | Recommendations
05. Rethink Parking Enforcement
43 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
Parking Pricing Best Practices | Recommendations
06. Remember the other uses of our curbs
Main Street is about so much more than parking cars, which remain
empty and stored motionless 90% of the time, while the life and
vitality of Main Street navigates around them. Dining, shopping,
loading, bicycling, transit rides, taxi trips, rideshare activity, food
delivery, dog-walking, relaxing and conversing, and even just
watching are just the tip of the iceberg for any Main Street’s
function.
Good parking management programs accommodate all of these
other, more vital, functions, knowing that most cars are parked in off-
street lots. When a single parking space can serve dozens of daily
deliveries, thousand of dollars of restaurant sales, hundreds of
parking cyclists, or a healthy and planted open space, the value of
storing an idle car in a prime location is easy to weigh.
44 NORTHAMPTON DOWNTOWN PARKING POLICY STUDY
For those with different abilities, having a level and
nearby parking space can be the difference between
visiting Main Street or forgoing essential services.
Proximate parking for handicap or other specially-
permitted parking is fair and often essential. With
newer parking payment technologies, those with
difficulty paying using the ParkMobile application or
pay-by-plate kiosks can work with merchants to
secure needed front-door parking.
Additionally, front-door access needs to be
provided for anyone who feels they need close
parking, whether they have a visible or invisible,
temporary or long-term disability, or are
accompanied by small children.
Parking Pricing Best Practices | Recommendations
07. Do Not Forgo Necessary Front Door Access
45
Thank you!