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29-122 (3) 541 RYAN RD BP-2020-1202 GIS#: COMMONWEALTH OF MASSACHUSETTS Map:Block:29- 122 CITY OF NORTHAMPTON Lot:-001 PERSONS CONTRACTING WITH UNREGISTERED CONTRACTORS Permit: Building DO NOT HAVE ACCESS TO THE GUARANTY FUND (MGL c.142A) Category: Door Replacement BUILDING PERMIT Permit# BP-2020-1202 Project# JS-2020-002017 Est.Cost: $3749.00 Fee:$40.00 PERMISSION IS HEREBY GRANTED TO.- Const. O.Const.Class: Contractor: License: Use Group: WINDOW WORLD/ROBERT E BUSHEY JR 57011 Lot Siz 'g. ft.): 69696.00 Owner: LAVALLEY IRIS Zoning. Applicant. WINDOW WORLD/ROBERT E BUSHEY JR AT. 541 RYAN RD Applicant Address: Phone: Insrurance: 1029 NORTH RD (413) 485-7335 WESTFIELDMA01085 ISSUED ON:6/4/2020 0:00:00 TO PERFORM THE FOLLOWING WORK.-REPLACE 2 GARAGE DOORS POST THIS CARD SO IT IS VISIBLE FROM THE STREET Inspector of Plumbing Inspector of Wiring D.P.W. Building Inspector Underground: Service: Meter: Footings: Rough: Rough: House# Foundation: Driveway Final: Final: Final: Rough Frame: Gas: Fire Department Fireplace/Chimney: Rough: Oil: Insulation: Final: Smoke: Final: THIS PERMIT MAY BE REVOKED BY THE CITY OF NORTHAMPTON UPON VIOLATION OF ANY OF ITS RULES AND REGULATIONS. Certificate of Occupancy Signature: FeeTyne: Date Paid: Amount: Building 6/4/2020 0:00:00 $40.00 212 Main Street,Phone(413)587-1240, Fax:(413)587-1272 Louis Hasbrouck—Building Commissioner Department use only -' City of Northampton �\ Status of Permit: Building Department �G Curb Cut/Driveway Permit jA' 212 Main Strt3: \ Sewer/Septic Availability I Room 100.` '':,� 'Water/Well Availability Northampton, MA 01060 ��� TwoSets of Structural Plans phone 413-587-1240Fax 413-5 272 2PlQttite Plans 2I Other Specify APPLICATION TO CONSTRUCT,ALTER, REPAIR, RE R DEMOLISH A ONE OR TWO FAMILY DWELLING SECTION 1 -SITE INFORMATION 1.1 Propertv Address: This section to be completed by office 41 ` Map Lot Unit _ l Zone Overlay District Elm St.District CB District SECTION 2-PROPERTY OWNERSHIP/AUTHORIZED AGENT 2.1 Owner of Record: l ri's Layaile u IlOr&-yc& M* Name(Print) Cur ent Mailin ress• /c 1 — qCl Signature l se-C �.�YI SIC 1 Telephone 2.2 Authorized Agent: 1C12.o1 NOV MA QW185 Name Pn t) P' Current Mailing Address: / ignature `` � ir�""'� Telephone 4lu~435 --733 i SECTION 3-ESTIMATED CONSTRUCTION COSTS Item Estimated Cost(Dollars)to be Official Use Only completed by permit applicant 1. Building (a)Building Permit Fee i 6"1 . -- 2. Electrical (b)Estimated Total Cost of Construction from 6 3. Plumbing Building Permit Fee 4. Mechanical(HVAC) 5. Fire Protection 6. Total=0 +2+3+4+5) Check Number This Section For Official Use Only Building Permit Number: Gko " 0,0 Z Date Issued: Signature: Building Commissioner/Inspector of Buildings Date EMAIL ADDRESS (REQUIRED; EITHER HOMEOWNER OR CONTRACTOR) SECTION 5-DESCRIPTION OF PROPOSED WORK(check all applicable) New House r--J Addition ❑ Replacement Windows Alteration(s) ❑ Roofing ❑ Or Doors lJ Accessory Bldg. ❑ Demolition El New Signs [E3]` Decks (Q Siding Other[Q Brief Description of Proposed Work: Alteration of existing bedroom Yes No Adding new bedroom Yes No Attached Narrative Renovating unfinished basement Yes No Plans Attached Roll -Sheet 6a.If_Now house and or addition to existing housing, complete the following: a. Use of building :One Family Two Family Other b. Number of rooms in each family unit: Number of Bathrooms c. Is there a garage attached? d. Proposed Square footage of new construction. imensions e. Number of stories? f. Method of heating? Fireplaces or Woodstoves Number of each g. Energy Conservation Compliance. %� Masscheck Energy Compliance form attached? h. Type of construction i. Is construction within 100,,ft�of wetlands? Yes No. Is construction within 100 yr. floodplain Yes No j. Depth �baseoor cellar floor below finished grade k. Will bum to the Building and Zoning regulations? Yes No. I. Septic Tank City Sewer Private well City water Supply SECTION 7a-OWNER AUTHORIZATION-TO BE COMPLETED WHEN OWNERS AGENT OR CONTRACTOR APPLIES FOR BUILDING PERMIT I, I YI 5kavaias Owner of the subject property ,.l �� I, 1 i hereby authorize jr[,UJ�J 10ad j br( k)e-4t n on to act on my behalf, in all matters relative to work authorized by this building permit application. Signature of Owner Date 1, CANT 1- �3u'1w,N as Owner/Authorized Agent hereby declare that the statementd and information on the foregoing application are true and accurate,to the best of my knowledge and belief. Signed under the pains and penalties of perjury. PrintN'me Signature df Owner/Agent bate SECTION 8-CONSTRUCTION SERVICES 8.1 Licensed Construction Supervisor: Not Applicable 0 Name of License Holder: tvo License Number Address Expiration Date ;i CH _1335 Sign urea / /ff/ j Telephone d I �• 9.Registered Home Impr6vement Contractor Not Applicable 0 Company Name N1 Registration Number VA of Inc. 3J �+ �21� Address Expiration Date t 0I_q N Ortln Rte �6kSrf1f� 010 lephone q-13- S'1 -35 SECTION 10-WORKERS'COMPENSATION INSURANCE AFFIDAVIT(M.G.L.c. 152,§25C(6)) Workers Compensation Insurance affidavit must be completed and submitted with this application. Failure to provide this affidavit will result in the denial of the issuance of the building permit. Signed Affidavit Attached Yes....... 14 No...... 0 11, Home Owner Exemption The current exemption for"homeowners"was extended to include Owner-occupied Dwellings of one(1) or two(2)families and to allow such homeowner to engage an individual for hire who does not possess a license,provided that the owner acts as supervisor.CMR 780 Sixth Edition Section 108.3.5.1. Definition of Homeowner:Person(s)who own a parcel of land on which he/she resides or intends to reside,on which there is,or is intended to be,a one or two family dwelling,attached or detached structures accessory to such use and/or farm structures.A person who constructs more than one home in a two-year period shall not be considered a homeowner. Such"homeowner'shall submit to the Building Official,on a form acceptable to the Building Official,that he/she shall be responsible for all such work performed under the buildin2 permit As acting Construction Supervisor your presence on the job site will be required from time to time,during and upon completion of the work for which this permit is issued. Also be advised that with reference to Chapter 152(Workers'Compensation) and Chapter 153 (Liability of Employers to Employees for injuries not resulting in Death)of the Massachusetts General Laws Annotated,You may be liable for person(s) you hire to perform work for you under this permit. The undersigned"homeowner"certifies and assumes responsibility for compliance with the State Building Code,City of Northampton Ordinances, State and Local Zoning Laws and State of Massachusetts General Laws Annotated. Homeowner Signature The Commonwealth of Massachusetts Department q f Industrial Accidents d I Congress Street, Suite 100 Boston,MA 02114-2017 •�•'•� www mass.gov/dia Workers'Compensation Insurance Affidavit: Builders/Contractors/Electricians/Plumbers. TO BE FILED WITH THE PERMITTING AUTIIORITY. Applicant Information Please Print Legibly Name (Business/organization/Individual):Window World of Western Massachusetts, Inc. Address: 1029 North Road City/State/Zip:Westfield, MA 01085 Phone#:413-485-7335 Are you an employer?Check the appropriate box: Type of project(required): 1. ✓❑I am a employer with 20 employees(full and/or part-time).* 7. E]New construction 2.❑I am a sole proprietor or partnership and have no employees working for me in any capacity.[No workers'comp.insurance required.] 9. El Remodeling 3.[]I am a homeowner doing all work myself.[No workers'comp.insurance required.]t El Demolition 4.❑I am a homeowner and will be hiring contractors to conduct all work on my property. I will 10 F1 Building addition ensure that all contractors either have workers'compensation insurance or are sole I I.E]Electrical repairs or additions proprietors with no employees. 5.❑I am a general contractor and I have hired the sub-contractors listed on the attached sheet. 12.❑Plumbing repairs or additions These sub-contractors have employees and have workers'comp.insurance.t 13.R Roof repairs 6.❑We are a corporation and its officers have exercised their right of exemption per MGL c. 14.E]Other Replacements 152,§1(4),and we have no employees.[No workers'comp.insurance required.] *Any applicant that checks box#1 must also fill out the section below showing their workers'compensation policy information. t Homeowners who submit this affidavit indicating they are doing all work and then hire outside contractors must submit a new affidavit indicating such. $Contractors that check this box must attached an additional sheet showing the name of the sub-contractors and state whether or not those entities have employees. If the sub-contractors have employees,they must provide their workers'comp,policy number. 1 am an employer that is providing workers'compensation insurance for my employees. Below is the policy and job site information. Insurance Company Name:A.I.M. Mutual Ins. Co. Policy#or Self-ins.Lic.#:/WIMZ-800-800JJ7695-2020A Expiration Date:05/07/21 Job Site Address: ( I��1 City/State/Zip:Northampton, MA 01060 Attach a copy of the workerO compensation policy declaration page(showing the policy number and expiration date). Failure to secure coverage as required under MGL c. 152, §25A is a criminal violation punishable by a fine up to$1,500.00 and/or one-year imprisonment,as well as civil penalties in the form of a STOP WORK ORDER and a fine of up to$250.00 a day against the violator.A copy of this statement may be forwarded to the Office of Investigations of the DIA for insurance coverage verification. Ido hereby c tify under to pains and penalties ofperjury that the information provided above is true and correct. Si natur : Date: Phone#'411-485-7335 Official use only. Do not write in this area,to be completed by city or town q fficial. City or Town: Permit/License# Issuing Authority(circle one): 1.Board of Health 2.Building Department 3.City/Town Clerk 4.Electrical Inspector S.Plumbing Inspector G.Other Contact Person: Phone#: it WINDWOR-01 CHRY TAL CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 4/7/2020 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER NJME!CT Chrystal L Greenleaf Phillips Insurance Agency,Inc. PHONE 97 Center Street (A/c,No,Ext):(413)594-5984 ac No 413)592-8499 Chicopee,MA 01013 ASWRIEss :chrystal@phillipsinsurance.com INSURER(S)AFFORDING COVERAGE NAIC 0 INSURER A:State Automobile Mutual Ins Co INSURED INSURER B:State Auto Property&Casualty Window World of Western Massachusetts,Inc. INSURER C:A. I. M. Mutual Ins.Co. 33758 1029 North Rd Westfield,MA 01085 INSURER D INSURER E INSURER F COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR ADDL SUBR LTR TYPE OF INSURANCE POLICY NUMBER POLICY EFF POLICY EXP LIMITS A X COMMERCIAL GENERAL LIABILITY AMI20MYY (M EACH OCCURRENCE $ 1,000,000 CLAIMS-MADE u OCCUR PBP2891125 4/9/2020 4/9/2021 DAMAGE TO RENTED $ 500,000 MED EXP(Any oneperson) 10,000 PERSONAL&ADV INJURY 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE 2,000,000 X POLICY C P F-]LOC OTHER: 1,000 000 PRODUCTS-COMP/OP AGG —— B AUTOMOBILE LIABILITY COMBINED E MaBBII ED SINGLE LIMIT $ 1,000,000 ANY AUTO BAP2480934 4/9/2020 4/9/2021 OWNED SCHEDULED BODILY INJURY(Per person) $ AUTOS ONLY X AUTOS �N pWNEp BODILY INJURY(Per accident) $ X AUTO�RE�S ONLY X AUTOS ONLY r�ar PERJY,?AMAGE $ A X UMBRELLA LIAR X OCCUR )) 1,000,000 EACH OCCURRENCE __ ExcEssLlAe CLAIMS-MADE PBP2891125 4/9/2020 4/9/2021 1,000,000 AGGREGATE DED X RETENTION$ 0 - — C WORKERS COMPENSATION X PER A UTE X OTH- AND EMPLOYERS'LIABILITY ANY PROPRIETOR/PARTNER/EXECUTNE YIN MZ-800-8007695-2020A 5/7/2020 5/7/2021 1,000,000 MFFICERMI EMgE EXCLUDED? N 1 NIA E.L.EACH ACCIDENT $ andatory in Nt�j 1,000,000 It yes,describe under E.L.DISEASE-EA EMPLOYEE'$ DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT 1,000,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,maybe attached If more space Is required) Workers compensation insurance coverage applies only to the workers compensation laws of the state of MA.This certificate cancels and supersedes all previously issued certificates,only as they relate to workers compensation coverage. CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Town of Northampton THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Attn: Building Department ACCORDANCE WITH THE POLICY PROVISIONS. 212 Main Street Northampton,MA 01060 AUTHORIZED REPRESENTATIVE ACORD 25(2016/03) ©1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD AFFIDAVIT In accordance with the provisions of MGL c 40, §54, 1 acknowledge, as a condition of the Building permit, all debris resulting from construction activity governed by this Building Permit shall be disposed of at (NAME OF FACILITY) a properly licensed solid waste facility as defin/ed by MGL C 111,'§150A. l Date Signature of Permit Applicant PRINT OR TYPE THE FOLLOWING INFORMATION: pw' 2o' (NAME OF PERMIT APPLICANT) (TYPE1 OF MAT RIAL TO BE DISPOSED OF) lo (PROPER1Y ADDRESS) korder;p,wj,e �' r f6MMWS AfId Dors ^'— v fl/FI�n.-0 Went fharket� r � dt3tnrS"Gretz,PAA.17030 � �. cr. � � bsa tftfPQ M 030 end Doors � Cr A �E , �tia�n r ��,�nc T -� � �anei9&2:ti Dl�tlVlNYl,i4,l�Grid� ti ive-cleaner- _„<:irjo:r; 51t2# e tibe b_ i�.o,d'e ,n f 4!g.�tea:,LtO ,Anrealed, -- E d);Ar )'tite.2. iij for for difErssE gon=37 9/2 X 37 is and � ` y t';-st��315At�.42�� Lzefividuat prod, (AEI-A-2 donts i96 r9' t,eyes 1-2 r:ay G® a icc zartatlan In performance a maybe sub)ect to to/hen r.cG... t l u�;yg Or' l��.o gypbaa---T $ Ion in partarm, the MCE RATINVIS 4 r RF'�r ftLr/ — 0000 t fifFlt�" -- 'rac to 7zeter �01RI-Heat^a€n coeffi a a�f�.SJI-P) � Solar are eenerai(y f ®e�e� 0.27 feat�___n Coefficient iroduct cer- !7 Q e s iocations in D r'..,I gg ---- - NAAA L•F�=R;� Pi�vr tv� ��F ��� (6�EtQr� ( 1GE RATEeo�S Vfslblt Tran�trtittarace RATINGS_ eats. c "' ' Et (:1iti biorkae(U.S.d!=lig fir Leakage(tJ.s.l1_P) int,bake 0.46 _ _ M _ 3 °• 'ttWK yu ttnEr 3 t-{was-ti@txt T T+k i T Get:`d?sRlertYfRC RLG .pfEi6:E: Be "0 fG 6PP5C8Dia yfi7.^, S 0.3 "7..,s:flo a -f .¢6 Gnt^'i'0 qF ;4$irFRC rCCEQd!aG fOf Qe' ". 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Per!Grade DP � LC-PG35' { {ASD} Perf Grade +DP(AS®) -DP(ASD) Water 35.30 -DP{ASD} Water n NlaxTestSize 50.13 LC-PG35 35.09 35.08 6.06 40.00X 7 • Repot 5.43 Max Teat ize eport# - STC!OITC 2 00 Aa3n.o1-709�7i0 Florida ID 72.00 X 80.00 F2098.01409474W 29124 atings are for ind-- 20840 r stacked u 'dual vvindows Ind doors on '! Boeings are for individual windows and doors o For information regarding mulled nit test size rs,Please se contact only For info Ba g .STM E130p, AAMAIUI/po sales representative,p anon regarding mulled or stacked units,please contact your sales representative.Pas and Nag OP fcnited by did tional info HAMA label may be MAICSA d prey/1 S yA4 e. 03 Grass e9 OP limited by t the unit test size.Tested to AAMANVOMAlCSA 101/I.S.2/A440.05AAMA label may be rmation regardin y gtazn Accordingto nail concealed by gtaft bead or track filler. For addidonal information regarding g mstapet on+nstructions,g bead or track filler.For installation instructions,Please visit waw.miwd.corn. �S 7)56 73 Please visit ]miwd com. ,.� 26772468.1.1.1 Printed on VV s■ c 716r1016 3:691)3 PM 6/12 Pnnted on ,t 20132076 8:10:12 qpq */O=w Window World Of Western Massachusetts 1029 North Road 413-485-7335 westernmass@windowworld.com Iris Lavalley mustangcali11@gmail.com Bill Address: Install Address: Estimate -. Partial 541 Ryan rd, 541 Ryan rd, Estimate#E1590498853917 Florence, Ma Florence,Ma Date of Estimate:5/26/2020 01062 01062 Valid Until:6/25/2020 DESCRIPTIONCITY UNIT- • Garage Door 2 1,325.00 2,650.00 Storm Door 1 899.00 899.00 Permit&Administrative Fee 1 200.00 200.00 TOTAL AMOUNT $3,749.00 CUSTOMER PAYMENT DETAIL Finance Amount Financed TOTAL PAID $0.00 CUSTOMER DUE $3,749.00 *No extra work if not in writing *Customer Comments: *Installer Notes:8wide 7 tall short panel 3 layer and 1 30x80 storm 1/2 glass with 1/2 panel...NEED EXTERIOR LOCK FOR GARAGE DOORS...NO OPENERS Design Consultant-Tim Drost HIC:165641 FEID#27.1993659 Customer ID Details Id Type I Driver's license Id#* S245 Id Issue State* Mass Id Expiration Date 245 Sales Rep Recommended: r Interior Stops r Exterior Capping 02,2my®a Customer Declined: r' Interior Stops r- Exterior Capping nivel lA Pre 1978 built homes: My home was built in the year 1956 (initial) fC ti x'v D� (initial)I decline third party verification survey your yard prior to us arriving and look for potential problems. Some trees and vigorous bushes need to be pruned back to give us access to your windows.Delicate plants and shrubs in areas right below a window should be temporarily relocated if they cannot survive being stepped on and you want to preserve them.We strive to be careful when working around vegetation,but our priorities are to focus on our work,your windows and our safety while working on your property.We are not responsible for any damage to plants,shrubs or landscaped areas. 5.Arrival and Departure Times.We will advise you of the expected arrival time for our crew at the time we set up the installation date with you.We generally stay till the job is done,unless it will be a 2 or 3-day job,in which case we may work as long as there is daylight.It is our policy that our installers get a sign-off form and collect the outstanding balance at the completion of the job.We ask that you be available to approve the job and make final payment at the time of completion.if this is not convenient for you,we need to know before we start the job.Inclement weather and other unforeseen hindrances are a fact of life and as such we ask that you understand if the weather,traffic,etc.cause a delay or cancellation of an Installation appointment.We typically do not schedule more than a day or two in advance to try to avoid such issues. 6.Our Work-site.We like to set up our work-site as close to your windows and doors as possible and generally your driveway is the best spot.If using the driveway will block a garaged car,please be ready to pull it out upon arrival. 7.Alarm Systems.For those of you who have alarm systems,the alarm company should be notified and advised of our job.They will be responsible for the disconnection and reconnection of your alarm system. 8.Where do we start?Upon arrival,the crew leader will survey the job and determine where to begin.if you have a preference,feel free to advise us and we will accommodate to the best of our ability.Because we work in stages(i.e.,removal of old windows,setting the new window,wrapping of exterior,etc.),we don't complete the job one window at a time.The job moves along in a rolling progression where each operation is done on all windows at the same time.This produces a qualityjob. 9.if the job takes more than a day,will there be any openings in my house?Of course not.We only remove that which can be reinstalled in the same day. Although there may not be a complete window,it will be weather-tight and secure for overnight.(Please no critiquing at this time). 10.Pets.We love furry,four-legged creatures;however,we need your help in supervising them.We are not always able to close a gate or door behind us when carrying a window,so please keep them in a safe place.Our job description does not include scampering down the street after Fido with new found freedom.Many people say,do not worry,he doesn't bite,but many installers have been bitten.So please secure dogs that have an aggressive bark towards strangers. 11.Expect some dust,noise and general disruption of your living space.Construction work can sometimes be messy depending upon the scope of your job.It's an unfortunate reality of remodeling,but we do our best to keep,things under control.We appreciate your patience and understanding,during the job and until everything is finished.Even after we have cleaned up,it is advisable to survey the areas for something we may have overlooked(Le„kids rooms,baby's room). 12.*Damage to walls and old trim stops.For those of you who have old aluminum and steel windows and are replacing them due to sweating and damaging of the walls be advised that all water damage plaster will most likely fail out.in addition,all the patch works you have done over the years will fall out also.This is normal; however,we are not plaster experts,so the repair to those wails would best be left to the experts.In some cases,due to out of square openings,new trim is required to make the window look good"Unless noted on the contract new trim will not be provided or installed by us.You can expect to do some touch up painting on the trim after the installation of your new windows.This is not always necessary and is usually minor if it occurs.if your trim stops around your sashes are very old,dry,and brittle,they may snap and crack upon removal.if this happens,we can leave them off if you please,or for a small up charge,replace them with newer ones.Many of the old-style stops are no longer available so we would replace the entire window with newer style stops.Should we discover any hidden damage to the frame or wall area we will advise you before we proceed.Should you decide to replace or repair anything,the price will be added to your balance. 13.Relax and enjoy the show.After we've been introduced to your home,feel free to run errands,take a walk,or just relax.If a question should arise;ask the crew leader for clarification.We enjoy people who are interested in what we do,and most customers are intrigued with the process.We do get nervous,however,when a customer constantly hovers over our shoulder.Like any professional,we're always happy to answer questions,but we appreciate being able to concentrate on our work without interruptions and distractions.This ensures a safe and quality installation. 14.Past Due Balances are subject to a service charge of 1.5%per month.In the event that this amount is placed in the hands of an attorney for collection,the purchaser agrees to pay all costs of collection,including a reasonable attorney fee.Return check fee is$50(fifty dollars). P.S.Now would be a good time to review contract with the salesman to be sure of your order options and work to be done.Only the items and services on the contract will be done.If you have any questions whatsoever,now is the time to ask. Window World of Western Massachusetts may not require an acceleration of payments as specified in the payment section(front)for the reason that he deems himself or the payments to be insecure.However,where the contractor deems himself to be insecure he may require as a prerequisite to continuing said work that the balance of funds due under the contract,which are in possession of the owner,shall be placed in a joint escrow account requiring the signatures of the home improvement contractor and the owner for withdrawal. Arbitration;Window World of Western Massachusetts and the PURCHASERS)hereby mutually agree in advance that in the event Window World of Western Massachusetts has a dispute concerning the contract,Window World of Western Massachusetts may submit such dispute to a private arbitration service which has been approved by the Secretary of the Executive Office of Consumer Affairs and Business Regulations and the consumer shall be required to submit to such arbitration in M.G.L.c 142A. DO NOT SIGN THIS CONTRACT IF THERE ARE ANY BLANK SPACES. Customer Signature Sales Rep Signature